Skin Analysis

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Cancellation Policy

We require deposits to schedule spa services. Your deposit will be applied to your service at check out. If you are a spa member and you do not notify us of cancellation within 24 hours of your service, you will forfeit your service for that month. WE ASK THAT YOU GIVE AS MUCH NOTICE AS POSSIBLE SO WE HAVE THE OPPORTUNITY TO FILL YOUR APPOINTMENT TIME. CANCELLATIONS WITH LESS THAN 24 HOURS NOTICE WILL BE SUBJECT TO A 50% CANCELLATION FEE, AND MISSED APPOINTMENTS WITH NO NOTICE WILL BE SUBJECT TO A 100% NO-SHOW FEE - THESE FEES MUST BE PAID BEFORE BOOKING FUTURE APPOINTMENTS. OUR FEE MAY BE WAIVED FOR THOSE CANCELLING DUE TO ILLNESS, PROVIDED YOU CALL AT LEAST TWO HOURS BEFORE YOUR APPOINTMENT TIME. OUT OF RESPECT TO EVERYONE’S TIME, CLIENTS ARRIVING MORE THAN 10 MINUTES LATE TO THEIR APPOINTMENT MAY BE ASKED TO RESCHEDULE AND WILL BE EXPECTED TO PAY FOR THE TIME RESERVED IF NO NOTICE WAS GIVEN. WE WILL DO OUR BEST TO ALTER YOUR SERVICES TO FIT IN THE REMAINING APPOINTMENT TIME, HOWEVER SOME SERVICES CANNOT BE PERFORMED IN LESS THAN THE ALLOTTED TIME. IF YOU HAVE ANY QUESTIONS REGARDING THESE POLICIES, PLEASE CALL US BEFORE COMMITTING TO AN APPOINTMENT. THANK YOU FOR SUPPORTING US BY RESPECTING OUR POLICIES!